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Interview prep

Sales Development Representative - New York

Elastic · New York, United States

Apply on Elastic's site
Experience
1+ year
Motion
Outbound: you'll be cold calling and emailing
Selling to
Enterprise
Level
SDR / BDR

What they'll measure you on

Quoted from the posting. Have a number ready for each one in your answers.

  • “As a Sales Development Representative (SDR), you will play a critical role in the success of our sales organization by proactively identifying, nurturing, and creating new opportunities.”
  • “Collaborate with sales, marketing and our partner team to develop new strategies to build our sales pipeline and grow our business”
  • “Balance the reactive work of responding to interested users with a creative and proactive approach to identify new opportunities”
  • “Hitting your monthly targets by being results oriented and focussed on achieving, through self discipline, creativity and passion”

Tools in this posting

  • Salesforce

    Know how a lead becomes a contact, an account and an opportunity, and how you'd log a call and a next step.

Your prep checklist

0/7

Questions they're likely to ask

  • Walk me through why you want to be an SDR, and why here.

    They want proof you chose this role and this company on purpose. Name something specific from their site.

  • Tell me about a time you got a lot of 'no's in a row. What did you do?

    Rejection is the job. Show a habit that kept you going and what you changed.

  • How do you organize your day when you have 80 dials and 40 emails to get through?

    They're checking you can plan: blocks of time, priorities, and when you review what worked.

  • Tell me about a goal you set and hit. How did you track it?

    SDRs live by numbers. Use a real number and say how you measured progress.

  • What would you do in your first 30 days here?

    Bring a short 30-60-90 outline. It shows you think like the job already started.

  • What feedback have you received that changed how you work?

    SDR managers often ask about coachability. Pick something real and show the before and after.

  • Cold call me. You're selling our product to one of their buyers.

    Outbound SDR interviews often include a role-play. Open with who you are, why you're calling, and a question.

  • The prospect says 'Just send me an email.' What do you say?

    Acknowledge it, ask one question to make the email useful, then ask for 15 minutes.

  • How would you research an account before calling?

    Name two or three signals: recent hiring, funding, a new leader, tech they use. Then how it changes your opener.

  • Write a three-sentence cold email to a VP at a target account.

    Short, about them, one ask. Reference something specific.

  • How would you get into an account with 10,000 employees where we know nobody?

    Multi-threading: several personas, a reason for each, and working with your AE on a plan.

Questions to ask them

  • What does a great first 90 days look like for an SDR here?
  • How are SDRs measured: meetings booked, meetings held, or pipeline created?
  • How do SDRs and AEs work together day to day?
  • What's the typical path from SDR to AE here, and how long does it take?
  • What does coaching look like: call reviews, role-plays, 1:1s?

Expect objections in the role-play. The objection library has word-for-word answers to the twelve most common ones.

Read the full posting
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role: Elastic is expanding its Sales Development team to support the explosive adoption of our offerings. Companies like Netflix, Lyft, Facebook, The New York Times, and Tinder (yeah, that Tinder) are looking to Elastic to help solve their big data problems. As a Sales Development Representative (SDR), you will play a critical role in the success of our sales organization by proactively identifying, nurturing, and creating new opportunities. Unlike most Sales Development organizations, we care about the quality of the interactions you have with our users more than the quantity of calls you make in a day. At Elastic, you will work with current users to understand their use case and help them navigate their Elastic journey. We provide office space for in-person trainings, collaboration, and team building which is used by SDRs on average of 1-3 days per week depending on tenure, team, and preference. The in-person collaboration helps our SDRs to build stronger relationships and develop in a more collaborative and supportive environment. What You Will Be Doing: • Collaborate with sales, marketing and our partner team to develop new strategies to build our sales pipeline and grow our business • Balance the reactive work of responding to interested users with a creative and proactive approach to identify new opportunities • Use Salesforce, Outreach, LinkedIn, and other prospecting tools to research accounts, identify key contacts and craft targeted messaging • Learn our technology and effectively communicate our value proposition with a technical audience. Work to understand their goals and challenges to better understand how we can help What You Bring: • 1 years of SaaS sales experience • Willing to be in the New York office 3 days a week. • Open to feedback, genuinely curious and constantly looking for ways to learn and improve • Genuine love of technology, with the ability to learn and communicate complex technical concepts - Don’t worry, we’ll give you a lot of resources! • Not afraid to pick up the phone - this is the path to success! • Hitting your monthly targets by being results oriented and focussed on achieving, through self discipline, creativity and passion • Wanting to be a part of something bigger than yourself Compensation for this role is in the form of base salary plus a variable component, that together comprise the On-Target Earnings (OTE). On-Target Earnings (OTE) are based on a 70/30 pay mix (base salary / target variable). The typical starting OTE range for new hires in this role is listed below. This range represents the lowest to highest OTE we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's position within the OTE range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $46,200—$73,000 USD The typical starting Target Variable range for this role is: $19,700—$31,200 USD The typical starting On-Target Earnings (OTE) range for this role is: $65,900—$104,200 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. • Competitive pay based on the work you do here and not your previous salary • Health coverage for you and your family in many locations • Ability to craft your calendar with flexible locations and schedules for many roles • Generous number of vacation days each year • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service • Up to 40 hours each year to use toward volunteer projects you love • Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

From Elastic's public job board. Details can change; the company's posting is the source of truth.