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Interview prep

Sales Development Representative

Qualtrics · Dallas, Texas, United States

Apply on Qualtrics's site
Motion
Outbound: you'll be cold calling and emailing
Selling to
Enterprise
Level
SDR / BDR

What they'll measure you on

Quoted from the posting. Have a number ready for each one in your answers.

  • “You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities”
  • “You don’t hit quota because that is what is expected of you, rather you blow past quota because it’s who you are”
  • “Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.”
  • “To develop new quota-carrying Account Executives”

Tools in this posting

  • Salesforce

    Know how a lead becomes a contact, an account and an opportunity, and how you'd log a call and a next step.

Your prep checklist

0/7

Questions they're likely to ask

  • Walk me through why you want to be an SDR, and why here.

    They want proof you chose this role and this company on purpose. Name something specific from their site.

  • Tell me about a time you got a lot of 'no's in a row. What did you do?

    Rejection is the job. Show a habit that kept you going and what you changed.

  • How do you organize your day when you have 80 dials and 40 emails to get through?

    They're checking you can plan: blocks of time, priorities, and when you review what worked.

  • Tell me about a goal you set and hit. How did you track it?

    SDRs live by numbers. Use a real number and say how you measured progress.

  • What would you do in your first 30 days here?

    Bring a short 30-60-90 outline. It shows you think like the job already started.

  • What feedback have you received that changed how you work?

    SDR managers often ask about coachability. Pick something real and show the before and after.

  • Cold call me. You're selling our product to one of their buyers.

    Outbound SDR interviews often include a role-play. Open with who you are, why you're calling, and a question.

  • The prospect says 'Just send me an email.' What do you say?

    Acknowledge it, ask one question to make the email useful, then ask for 15 minutes.

  • How would you research an account before calling?

    Name two or three signals: recent hiring, funding, a new leader, tech they use. Then how it changes your opener.

  • Write a three-sentence cold email to a VP at a target account.

    Short, about them, one ask. Reference something specific.

  • How would you get into an account with 10,000 employees where we know nobody?

    Multi-threading: several personas, a reason for each, and working with your AE on a plan.

Questions to ask them

  • What does a great first 90 days look like for an SDR here?
  • How are SDRs measured: meetings booked, meetings held, or pipeline created?
  • How do SDRs and AEs work together day to day?
  • What's the typical path from SDR to AE here, and how long does it take?
  • What does coaching look like: call reviews, role-plays, 1:1s?

Expect objections in the role-play. The objection library has word-for-word answers to the twelve most common ones.

Read the full posting
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Sales Development Representative Why We Have This Role As a Sales Development Representative, you are the face of Qualtrics. You will be contacting leaders and executives in organizations of all sizes across many verticals. Your focus is connecting with these potential customers by tailoring how the Qualtrics platform can help them more fully understand their market, customers, and employees. These insights allow leaders to make quicker and more accurate decisions driven by data. How You’ll Find Success • You identify key decision makers and/or key influencers within an organization across many different departments • You understand the impact our products have on our customers • You articulate to prospects how our tools can help their organizations get to the next level with real-time data • You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities • You use rejection as fuel to motivate and push you to work harder and smarter • You’re a self starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity • You don’t hit quota because that is what is expected of you, rather you blow past quota because it’s who you are • Money, opportunity for growth, and promotion motivate you • You are in sales because you want to drive your own destiny • You view this opportunity as a career, not as a job How You’ll Grow • Sales Development is a rapidly growing division within the sales organization. The purpose of the department is to: • Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue. • To develop new quota-carrying Account Executives • Due to hyper growth, we’re constantly looking for hungry and driven individuals who are passionate about a career in corporate sales. • You'll have the ability to be promoted twice while in the program, with your second promotion being into a mid-level Account Executive role Things You’ll Do • You make 50+ calls and send 50+ personalized emails per day. In addition, you find and add 15+ new contacts to into your call cadence. • You work with Account Executives to discuss and strategize methods to penetrate targeted accounts with the goal of setting quality meetings. • You work closely with our Marketing team to execute on personalized account-based campaigns • You’re the best with LinkedIn and Salesforce. • You attend 1:1’s, team meetings, trainings, sales calls, discovery calls, demos, etc. to develop your skills. • You collaborate with your peers sharing standard methodologies, “oops moments,” and role playing to make sure you’re focused on continuous improvement. • You compete with yourself, your co-workers, and other teams. • You’re self disciplined, accountable, and reliable. What We’re Looking For On Your Resume • Bachelor’s Degree (no specific major) • Sales Experience Preferred • Sales Experience could include; sales internships, sales minor, sales program/ club, SDR experiences, inside sales, door-to-door sales, any cold calling experiences, etc. What You Should Know About This Team • This role sits in the following locations: Dallas, TX • Competitive Pay: Uncapped Commissions and Accelerators • Training and Development: 30 minutes every day to focus on personal development (reading a book, listening to a podcast, developing a new skill, etc) Our Team’s Favorite Perks and Benefits • Frequent SPIFs (sales performance incentive funds) are offered to earn extra money on top of your compensation package • Monthly Wellness Bonus: Every quarter you will receive $300 or $1,200 annually to use on a wide variety of wellness benefits. (Ex: monthly gym pass, athletic clothing, massages, camping gear, financial planner, etc). • 32 paid days off: 15 PTO, 5 wellness days, and 12 Holiday closures • Qualtrics Experience Program - $1800 for an experience of your choosing (eligible after one year) • 401k match program • Medical Benefits: Healthcare, Vision, Parental Leave, Dental, and more • Free lunch, snacks, drinks, massage chairs, table tennis, an onsite gym, and more The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. ​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

From Qualtrics's public job board. Details can change; the company's posting is the source of truth.